2010 ROSE Award Recipients

Mayor's Award – Spencer McKeiver, Ponte Vedra Inn & Club

Bartender – Hugh Thompson, One Ocean Resort Hotel & Spa

Behind the Scenes – Phillip Fiege, Amelia Island Plantation

Customer Service- Airline Agent – Ann Holliday, Delta Air Lines

Customer Service- Attraction – Tracy Suter, Old Florida Museum, Inc.

Customer Service- Car Rental Agent – Barbara Taylor, Avis Budget Group

Customer Service- Support to an Airline – Paul Schaefer, Jacksonville Aviation Authority

Customer Service- Tour Guide – Gary Sass, AdLib Luxury Tours & Transportation, Inc.

Driver- Ground & Water Transportation – Dori Walker, Terry Transportation and Airport Shuttle

Food Service- Kitchen Staff – Keith Smith, Clara White Mission

Guest Service- Bell Attendant – Dave Keller, Hammock Beach Resort

Guest Service- Concierge – Elizabeth Ryan, Hammock Beach Resort

Guest Service- Front Desk – Mary DeJarnette, Omni Jacksonville Hotel

Guest Service- Valet – Seun Odeyinde, Elite Valet

Room Attendant- Engineer – Stoja Opacic, Hyatt Regency Jacksonville Riverfront

Server- Banquets, Catering – Kris Papa, Omni Jacksonville Hotel

Server- Fast Food – Bonnie Maynard, Coastal Cookies

Server- Restaurant – Mhanny Quinto, The Lodge & Club at Ponte Vedra Beach

Server- Upscale, Fine Dining Restaurant – Liza Flowers, University Club

Congratulations to the 97 nominees and 54 finalists.

View a list of the nominees

View a list of the finalists

These individuals are true Ambassadors to Northeast Florida and the hospitality community. They are dependable and passionate, serve as a role model to their peers, and exemplify a commitment to great customer service - all while creating a positive impression for the visitor. Thanks to these employees, Northeast Florida continues to be a great tourism destination.